Classy Dance Footwear offers FREE SHIPPING to all 50 States in the USA. We ship Mon-Fri once payment has cleared and product is in stock. Either US Postal Service 2-3 day Priority or FedEx ground is used depending on the product(s) ordered.  Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.  International Shipping is $45 per pair of shoes and is sent using USPS Priority Mail.

If you would like other shipping options or have any questions, please Contact Us at support@classydancefootwear.com or 888-471-1024 to best accomodate your needs.

Exchanges & Guarantee Policy

We Guarantee: All shoes are guaranteed from manufacturing defects.  If you have a problem with a product purchased from Classy Dance Footwear, please Contact Us for a prompt response to your concern. Classy Dance Footwear will cover all shipping costs for defective shoes.

10 DAY EXCHANGE ONLY:  NO REFUNDS
Classy Dance Footwear will gladly exchange your shoe order within 10 business days as long as shoes were not custom or made to order and show no sign of wear and have no scuffed bottoms.  Customers must exercise care in trying on shoes.  Shoes with scuffed bottoms, signs of wear or careless handling by the customer cannot be exchanged.  We do not refund shipping charges. Please return the items in their original packaging which includes all shoe bags and the actual shipping box.  Failure to do so will result in a $25 fee. Shipping charges are not refundable and customer will have to pay all new shipping charges for the new exchanged item.  Pending inspection, a credit will be issued to the customer using the following policy:  Returns of shoes bought at full price and on sale that are returned within 10 days of the receipt date, unworn, and in condition to be sold as new, will be given a credit for a future purchase in full less a $15 shipping fee. 

There are NO returns or exchanges on custom ordered or back ordered dance shoes so please be sure of your size, heel and color selections. See our sizing resources to make sure you are making the correct selections.  All shoes on our site that have an SKU with 'ttt' in the number are made to order shoes and can not be returned or exchanged.

Returns should be sent to: Classy Dance Footwear, 1032 NW 70th Ct, Kansas City, MO 64118

Re-Shipping charges of exchanges are the responsibility of the buyer, be sure to Include a re-shipping fee of $15.00 for one pair of shoes, $20.00  for 2 pair, $25.00 for 3 pair, or $28.00 for 4 pair of shoes when sending back the shoes.  Include a copy of the invoice and note the reason for the return and fully describe the new shoes you want shipped to you.  The re-shipping charge can be paid by check, money order or paypal.

You have 30 days to claim your shoes.   If you ship shoes back without explanation, after the expiration date, or if they have been worn or damaged, they will be held and not returned to you until you pay the re-shipping fee.  After that you have no recourse.

If you ship shoes back for an exchange with re-shipping fee, that have been worn or damaged, the same shoes will be returned to you.

If you have any questions about our policy, please Contact US or call (888) 471-1024 for a prompt response.

We do not give refunds.  You can ship items back and receive a store credit that you can use for a future purchase.

HARD TO FIT:  CHECK SIZE CHART - Please be aware that Classy Dance Footwear has Wide and Narrow styles, and make no exceptions to our exchange policy if your shoes do not fit.

Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is back ordered, we will contact you with further information. Certain manufacturers that we use make shoes upon order and in this case it could take 4-8 weeks for shipping.  We will contact you if your order is not in stock and allow you to change your order or request a refund in full.